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GDPR Compliance Statement

Last updated: May 11, 2026

General Data Protection Regulation (GDPR)

While quantum-archive primarily operates in Australia, we recognize that some users may be residents of the European Economic Area (EEA). This page outlines our commitment to GDPR compliance for all users, regardless of location.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you provide explicit consent for us to process your information
  • Contract: When processing is necessary to fulfill our service agreement with you
  • Legal obligation: When we must comply with Australian law or government requirements
  • Legitimate interests: When processing is necessary for our legitimate business interests, balanced against your rights

Your GDPR Rights

If you are an EEA resident, you have the following rights:

Right to Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

You can request that we limit how we use your data in certain circumstances.

Right to Data Portability

You can request your data in a structured, machine-readable format to transfer to another service provider.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that significantly affects you. We do not engage in automated decision-making.

Data Transfers

As an Australian-based company, your data is primarily stored and processed in Australia. If we transfer data outside the EEA, we ensure appropriate safeguards are in place through:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions (Australia is working toward adequacy status)
  • Explicit consent where required

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

Email: [email protected]

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within 30 days.

Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with:

  • Your local EEA supervisory authority
  • The Office of the Australian Information Commissioner (OAIC)

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Specific retention periods:

  • Client records: 7 years after service completion (Australian legal requirement)
  • Marketing communications: Until you unsubscribe or request deletion
  • Website analytics: 26 months

Security Measures

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours
  • Inform affected individuals without undue delay
  • Provide information about the breach and steps we're taking

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children without parental consent. If processing data for benefit applications involving minors, we ensure appropriate legal guardian consent.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated via email or prominent website notice.

Contact Information

For questions about our GDPR compliance:

quantum-archive
Level 14, 127 Creek Street
Brisbane QLD 4000
Australia

Email: [email protected]

quantum-archive

Helping Australians access their entitled government benefits since 2019.

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