Privacy Policy
Last updated: May 11, 2026
Introduction
quantum-archive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Request our services
- Contact us via email
- Subscribe to our communications
This information may include:
- Name and contact details
- Email address
- Financial information relevant to benefit eligibility
- Employment and income details
- Family composition and circumstances
- Health information (only where relevant to specific benefit programs)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Assess your eligibility for government benefit programs
- Prepare and submit applications on your behalf
- Communicate with you about our services
- Respond to your inquiries and provide support
- Improve our website and services
- Comply with legal obligations
Disclosure of Your Information
We may share your information with:
- Government agencies: When submitting benefit applications on your behalf, we share necessary information with Services Australia and other relevant departments
- Service providers: Third-party vendors who assist us in operating our website and providing services, under strict confidentiality agreements
- Legal compliance: When required by law or to protect our legal rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure SSL encryption for data transmission
- Restricted access to personal information
- Regular security assessments
- Secure storage systems
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (minimum 7 years for financial records)
- Resolve disputes and enforce agreements
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for certain data processing
- Lodge a complaint with the Office of the Australian Information Commissioner
Cookies
We use cookies and similar tracking technologies to improve your browsing experience. See our Cookies Policy for more information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
Address: Level 14, 127 Creek Street, Brisbane QLD 4000, Australia